Which of the following responses is expected within 15 days when requested by the superintendent?

The expectation for a response within 15 days when requested by the superintendent pertains to an information request. This time frame is established as a regulatory requirement to ensure that relevant information is communicated promptly for the purposes of oversight and management of insurance claims. Timely responses foster transparency and accountability in the insurance process, allowing the superintendent to effectively monitor and ensure compliance with insurance regulations.

While other options like claim payments, investigation findings, and claim denials are also crucial aspects of the claims process, they do not carry the same specific regulatory mandate for a 15-day response. For instance, claim payments and denials depend on various factors, including the outcome of the investigation and claims assessment, which may require more time to finalize. Thus, the requirement to respond to an information request within a short, definitive time frame is a key regulatory practice aimed at maintaining the integrity of the claims handling process.