What law protects the right of claimants to choose their own repair shop?

The law that protects the right of claimants to choose their own repair shop is known as the Anti-steering law. This legislation ensures that insurance companies cannot mandate that policyholders or claimants use specific repair facilities. Instead, it empowers consumers to make their own choices regarding where their vehicle repairs should take place, promoting competition among repair shops and allowing individuals to select services based on quality, reputation, or their own personal preferences.

This law is particularly important because it reinforces consumer rights in the auto repair industry, ensuring that consumers are not coerced into using potentially subpar services or facilities that an insurance company may prefer for their own financial reasons. It creates a more balanced relationship between insurers and consumers, fostering trust and ensuring that policyholders have control over the quality of repairs done to their vehicles.