What action must an insured take regarding their insurer’s investigation post-accident?

An insured person is required to cooperate with their insurer's investigation following an accident. This is a fundamental obligation in the insurance process, as it ensures that the insurer can effectively assess the claim and determine the appropriate response based on the facts and circumstances of the accident. Cooperating may include providing necessary documents, attending interviews, and allowing access to relevant information about the incident.

Failure to cooperate can lead to complications in the claims process, potentially resulting in the denial of coverage or other penalties. The insurer relies on the insured's cooperation to validate the claim, assess damages, and ensure that the terms of the policy are honored. This cooperation is essential for a smooth claims process and helps to establish trust between the insured and insurer.